Join our horde!
This is an in-office role at our studio in Hillcrest, KZN.
What you’ll do:
Brand Candy is client-objective obsessed. We are looking for account managers that are as passionate about this mission as we are!
Brand Candy account managers deliver excellent customer service, functioning as their clients day-to-today marketing partner, our clients are at the heart of everything we do!
The nature of our company is highly collaborative so ensuring that the Brand Candy machine is working at optimal efficiency, our account managers must be able to work as part of the team, as well as have the confidence to independently make decisions and use initiative. The ability to handle the unexpected and think on your feet is pivotal to this role.
What you need to know:
- While a qualification in Digital Marketing or a related field is advantageous, we care more about your attitude than your degree.
- Experience as an Account Manager, Account Executive, or a similar agency role is a plus — but if you’ve worked in a space where keeping clients happy, managing expectations, and keeping work on track was part of your every day, we already love you!
- A basic working knowledge of digital marketing — from social media to websites, email campaigns to reporting. You don’t need to be an expert, but you should understand the landscape and be eager to deepen your skill set.
- Being proactive, detail-oriented, and organised is essential. You’ll be managing deadlines, handling communication, and driving work forward.
- Strong communication skills are essential, we want your clients to be as obsessed with you as we are with them!
Who you are:
- Eager to grow, and ready to take initiative
- Organised and on top of things (or getting there fast)
- A confident communicator who builds trust easily
- A team player who contributes positively to our culture (don’t be kak, be cool)
- Calm under pressure, quick to adapt
- Open to feedback and hungry to improve (we leave our egos at the door)
Client Service team structure:
At Brand Candy, client service is a team sport — and our team is made up of Account Managers at all levels, working together to deliver real results for our clients. Whether you’re just starting out or already seasoned in the game, you’ll be part of a collaborative, ambitious, and supportive crew with plenty of room to grow.
We’re serious about internal growth and career progression — so wherever you are now, there’s space (and support) to level up!
What’s our vibe:
- Our motto is: “Don’t be kak, be cool” we want our tribe to grow in greatness, together
- Brand Candy is client-objective obsessed, we value proactive, creative thinking — because it’s through collaboration and bold ideas that we achieve real success for our clients
- Our studio is filled with creative badasses and digital weirdos that support each other, and do super rad work with a serious drive for real, shit-hot resultsOur studio is home to a team of creative and digitally-savvy individuals who are passionate about collaboration and delivering outstanding results. We’re driven by a desire for seriously impressive outcomes.
- Open plan office with large desks and comfy chairs, coffee machine with unlimited supply to fuel our horde, we’re talking caffeine-meme-and-office-lingo-fuelled greatness (and also tea and a beer in our SMEG fridge)
- Tribal Council on Fridays where we gather in the lounge for snacks and drinks – to decompress after a busy week.
